Here are just a few ways in which your organization could
make use of online surveys:

Program Satisfaction Surveys
Ask your constituents, from service recipients to grantees
to stakeholders, what they think about your programs and services, and how your organization might meet their
specific needs. You can also track satisfaction over time.

Fundraising
Ask donors about their awareness of and interest in your organization’s activities, and use the survey as an
opportunity to increase their engagement by obtainin
their feedback on a variety of development ideas. Survey
prospective donors about their interests and the kinds of
programs or activities which would compel them to give.
Use this feedback to inform your fundraising techniques
and strategy.

Member & Volunteer Recruitment
Use online surveys to screen for potential members and volunteers, gain an understanding of issues or topics
they care about, and determine how to engage them more
effectively. Surveys are also a great way to update member
profiles and solicit member evaluations.

Website Content & Usability Satisfaction
Post a survey on your website determine visitors' satisfaction with the information presented. If you've recently added some new pages or revamped your content, a survey is a great way to get immediate
feedback on the changes.

Internal Surveys
Surveys can also be effective tools for internal tasks, such as employee satisfaction and performance evaluations. A constituency that actively and regularly contributes input helps nonprofits serve their communities to their fullest potential. Through online surveys, nonprofits now have access to a high-quality research tool which delivers feedback with tremendous speed, accuracy and ease of use. By intelligently using online surveys, nonprofits can become more responsive, efficient and successful organizations.